Ongoing Claim Monitoring

For covered claims where environmental cleanup is anticipated or ongoing, we provide continued technical support to the claims manager throughout the cleanup process. The support often involves review of documentation prepared by the policyholder’s consultant to assess whether the work is reasonable and necessary to address technical goals and regulatory requirements of the cleanup action and whether estimated costs are within industry standards. For some claims we provide on-site observation of investigation and cleanup work performed by the policyholder’s consultant. When requested, we assist the policyholder and their consultant to strategize the regulatory pathway to obtain site closure.

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